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Real life example: Graham's story
Real life example of Total Van Assist in action: Graham's story

Graham runs a small delivery company in Birmingham

He drives a 2008 Citroen Relay with refrigeration

He has a £200 voluntary excess on his motor insurance

He has 4 years unprotected no claims bonus

His motor insurance premium with the no claims is £484 a year

He has no accident recovery with his insurance or breakdown cover

He had an accident in Solihull when a car pulled out on him

The third party did not admit liability at the scene

We recovered Graham's van from the roadside in Solihull free of charge – this would have cost him £250 without us.

Graham didn’t have to pay any of his insurance excess to get his repairs completed with us – so we saved him £200 there.

Because he didn't have to claim on his insurance with us, Graham didn't lose his no claims bonus - saving him £140 on renewal.

In total we saved Graham £590 

...plus the like-for-like replacement van we delivered to Graham's premises for him to drive free of charge
We also delivered Graham a much better vehicle - with refrigeration - than he would otherwise have got from his insurer. He drove it free of charge while we managed his repairs. Just compare this to the kind of almost-useless courtesy car he would have got without us...
Graham's vehicle: a
2008 refrigerated Citroen Relay
The vehicle we delivered: a
2015 refrigerated Ford Transit
The courtesy car Graham would
have got from his insurer

What does Graham say about us?

"Unbelievable service. It's not just the money I saved - although that's great - it's the way in which I was able to just crack on with work with no interruption whatsoever. Thing is, I didn't just get a replacement van: I got one with refrigeration exactly like I need. Faultless."

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Assist Protect Ltd.

Where the term 'cover' is used in this site, it is as an umbrella term denoting the benefits and services included in the particular membership package and not to denote a policy of insurance. Assist Protect Ltd is a company limited by shares and the registered office is at Mercia Place, 2 Main Street, Repton, Derbyshire, United Kingdom, DE65 6EZ Company No. 07184256.

Assist Protect Ltd are appointed agents of One-Stop-Law Ltd who are regulated by the Claims Management Regulator in respect of regulated claims management activities under Authorisation Number CRM27266, details of which can be found at www.claimsregulation.gov.uk

© Assist Protect Limited. All rights reserved.

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