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What do you get?
What do you get when you join Total vehicle Assist?

A lot of benefits...

You get a LOT of features, benefits and advantages as our member.

All these benefits sit alongside your motor insurance and put you in a much stronger position than you would be with your insurance alone.

Everything we do serves to remove all the costs and hassle to you of claiming on your motor insurance after an accident and give you peace of mind.

We're very proud, open and honest about what we do and how we add immense value to our members. If you'd like to know more about any benefit, we've provided this detail for you in the expandable boxes on the right.

Further details on all our member benefits:

UK-wide accident recovery (Expand...)

If you have an accident that renders your vehicle so damaged that it can't be safely or legally driven away from the scene of the accident, we will come and recover your vehicle from anywhere in the UK free of charge.

This benefit is available even where the accident is your fault, so long as there is a party we can recover our costs from, such as your own insurer.

Like-for-like replacement vehicle (Expand...)

In the event of you being involved in a non-fault accident within the UK where there is an identifiable at-fault third party which has resulted in damage to your vehicle, instead of a courtesy car we will provide you with an as-new, category like-for-like replacement vehicle.

For your maximum convenience, we will deliver this vehicle to your home or wherever you wish in the UK, so you won't have the hassle of having to go and collect it.

'Category like-for-like replacement' means we will deliver you a commercial vehicle that is in the same category as your own. So for example, if your vehicle is a long-wheelbase Ford Transit, then the vehicle we deliver you will be another of the same, or else a long-wheelbase Mercedes Sprinter, etc. In short, you'll always be put in the advantageous position of being able to drive the same type of vehicle as your own while we complete your vehicle's repairs.

So you can simply get in and start driving and working again with minimal interruption.

Manufacturer-approved professional repair (Expand...)

If you have an accident that isn't your fault where there's an identified insured third party which results in damage to your vehicle, we will repair it.

• Repairs completed to the highest standards first time, on time.
• You'll be kept regularly informed on the progress of your repairs.
• Repairs completed at our Approved Repairer local to where you live.
• Repairs completed without a claim on your own motor insurance policy.
• Your no claims bonus will not be adversely affected.
• You won't have to pay the excess on your own motor insurance.

Moreover, you'll have an as-new like-for-like replacement vehicle delivered to you to drive for the whole time while we're repairing your vehicle.

Saves you paying your insurance excess (Expand...)

Where the accident isn't your fault and there's an identified insured third party, we will complete your repairs without you having to pay the excess on your motor insurance.

This is because we recover all our costs from the third party insurer, so we never need to claim on your own motor insurance. And when there's no claim on your motor insurance, it follows that there can't be any excess by you.

This will save you potentially hundreds of pounds. Some of our members have a very high excess of £500+ in order to make their insurance premium cheaper, and we have repeatedly saved these members this kind of money.

We help protect your no claims bonus (Expand...)

Where the accident isn't your fault and there's an identified insured third party, we can do everything we do for you and recover all our costs from the third party insurer.

Because we don't claim on your own motor insurance your no claims bonus can't be adversely affected. This will save you money when it comes to your insurance renewal.

Private medical treatment for injuries (Expand...)

In the event of a non-fault accident within the UK where there is an identifiable insured third party where you suffer a personal injury as a result of the accident we will provide treatment to whoever has been injured at a private clinic local to you.

24/7 UK-based freephone helpline (Expand...)

• Helpline available 24 hours a day, 365 days a year
• UK facility, not based abroad
• Staffed by highly trained people
• Dedicated helpline for assistance anywhere

Specialist legal support (Expand...)

In the event of a non-fault accident where there is an identifiable insured at-fault third party where you suffer a personal injury as a result of the accident where such personal injury is likely to exceed £1,000 in damages, our specialist solicitors can provide you with comprehensive legal support. You will keep up to 100% of your compensation award.

Outstanding quality of care (Expand...)

With our superb concierge service everything revolves around you from the moment you contact us about your accident: keeping you mobile, keeping you informed, making things easy.

Special member discounts (Expand...)

As our member you can take advantage of all the discounts, offers and deals we've obtained for you.

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Assist Protect Ltd.

Where the term 'cover' is used in this site, it is as an umbrella term denoting the benefits and services included in the particular membership package and not to denote a policy of insurance. Assist Protect Ltd is a company limited by shares and the registered office is at Mercia Place, 2 Main Street, Repton, Derbyshire, United Kingdom, DE65 6EZ Company No. 07184256.

Assist Protect Ltd are appointed agents of One-Stop-Law Ltd who are regulated by the Claims Management Regulator in respect of regulated claims management activities under Authorisation Number CRM27266, details of which can be found at www.claimsregulation.gov.uk

© Assist Protect Limited. All rights reserved.

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